We are here to help. Whether you have a question about an order, need assistance with a return, or just want to know more about our products, our team is ready to support you.
Customer Service Hours
- US Customer Support: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time), excluding US federal holidays.
- UK Administrative Office: Monday – Friday, 9:00 AM – 5:00 PM (UK time), excluding UK bank holidays.
We aim to respond to all enquiries within 1 business day.
Contact Information
By Email
For general enquiries and order support:
info@zalify.shop
For copyright or intellectual property concerns:
info@zalify.shop
(Please include "Copyright" in the subject line.)
By Phone
| Location | Phone Number | Purpose | Hours |
|---|---|---|---|
| US Customer Support | +1 (970) 376-4395 | Order enquiries, returns, shipping issues | Mon–Fri, 9am–5pm MT |
| UK Administrative Office | +44 7529 580708 | Business and administrative enquiries | Mon–Fri, 9am–5pm UK time |
By Post
Benjamin Tobias Holloway trading as Zalify
85 Southfields Drive
Peterborough
PE2 8PX
United Kingdom
Returns Address
Zalify Returns
2778 Caspian Way A
Grand Junction, CO 81503
United States
This address is used for authorised customer returns only. It is not Zalify's legal or principal business address. Please contact us before sending a return.
Response Commitment
We understand that your time is valuable. All enquiries are reviewed during our working hours and we aim to respond within 1 business day. Enquiries received outside of working hours or on public holidays will be handled on the next business day.